
A situation that we have probably all experienced is when a problem lands on our desk and the immediate instinct is to fix it. Quickly. There’s a kind of felt need to act, to decide, to move. As someone once joked: “We’re paid to do, not to think” - and this is embedded in many or our workplace cultures.
For most things, acting instinctively is perfectly fine.
We make hundreds of quick decisions every day; small things that don’t need analysis or reflection. We see what’s happening, recognise it from past experience, and respond almost automatically. “I’m hungry.” Solution: “Eat.” Our brains are remarkably good at this; they take shortcuts that serve us well 99% of the time.
The problem is when that same reflex gets applied to more complex or unfamiliar situations - the ones that look like something we’ve seen before, but aren’t. That's when we jump straight to what to do and how to do it, without spending long enough on why this is happening at all. That’s when the pause becomes valuable.
The pause isn’t indecision. It’s a deliberate moment of awareness and reflection, a small act of leadership that creates space for thinking (strategically, systemically, critically) before doing.
Do you have the patience to wait
till your mud settles and the water is clear?
Can you remain unmoving
till the right action arises by itself?
(Tao Te Ching, Chapter 15)
Both kinds of pause serve the same purpose: they interrupt the reflex to act, creating just enough distance for understanding to form.
Most of us, especially in fast-moving environments, are conditioned to equate speed with competence. Doing something - anything - feels productive. But quick fixes often create new problems or mask deeper causes. Acting before seeing the full picture can be worse than waiting.That’s not to say every decision deserves deep reflection - far from it. Some things simply need doing. But as the complexity of a situation increases, so does the value of the pause.
In a world that rewards busyness, pausing can feel counter-cultural. Yet that small act of stillness can be the difference between tactical motion and strategic movement.Pausing gives you time to see patterns, to listen properly, to involve others, to test assumptions, and to understand the system rather than just the symptom. It’s what turns experience into learning and activity into progress.
We’re not really paid to do; we’re paid to make things better. And sometimes, that begins by doing nothing at all.
Ad Futurum
Graham