Accommodating the Non-standard Worker

Graham Birkenhead, July 28 2020

By the late 40s, the US Air Force was experiencing an unacceptable increase in the rate of air incidents and crashes.  This was the era of the introduction of jet aircraft. Apart from appearing to be pilot error, there didn't seem to be a common underlying cause.   But there was.   Back in 1926, the Air Force realised that pilots came in all...

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The Human Cost-benefit of the Home Worker

Graham Birkenhead, July 14 2020

In my last post about Working from Home and the Office (WFOH), I mentioned that often people are more productive when working from home. So why is that and what can we do to help more people be more productive at home?  And could those same principles help people be more productive in the office

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Working from Home and the Office [WfHO]

Graham Birkenhead, July 7 2020

We are a mere 4 months into the new rapidly evolving world order, and it is nowhere near over. It will be many months (being optimistic) before the first vaccines are available, there are no effective treatments in sight, and as we learn more and more about this new disease, we realise that its physiological impact is a lot more complex than we...

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Onboarding the Remote Worker

Graham Birkenhead, June 23 2020

Continuing the discussion about remote workers – what do we need to do differently during the onboarding process to ensure success? Well, in general terms, we have exactly the same objectives: we need to welcome the new person to the team, ensure they quickly feel that they belong and are connected to their co-workers, give them the tools and...

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I See You - Leading in a time of crisis

Graham Birkenhead, April 7 2020

Learning to See.   Sawubona is a Zulu greeting which means “I see you”. The idea is that you don't merely acknowledge a person by saying “hi”, but you take a moment (or 5) to look just a little bit beyond what you see on the surface, or maybe a little beyond the assumptions you are making when they reply “good” to your standard “how are you”. In...

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Diverse Thinking - Your Team's Secret Weapon

Graham Birkenhead, June 25 2019

I’m a great fan of diversity in the work place – not just those more obvious visible aspects, or the broad range of cultural perspectives and experiential insights that people can bring, but also the way we are all wired differently. This is known as *neuro-diversity. Neuro-diversity can give a team strength by allowing it to ‘see different and...

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Meeting Mayhem and Magic

Graham Birkenhead, June 4 2019

I was invited to observe a meeting with a client last week. Ten of the invitees arrived on time but the meeting didn’t start on time because a couple of ‘key’ people were missing.  And then, when it finally got underway, I realized that most of the attendees weren’t sure what the meeting was all about. As the conversation progressed, one or two...

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One Rule and one Tool

Graham Birkenhead, April 9 2019

I was an observer at a workshop and conference recently. As happens at these events, people were split into various groups to consider specific subjects. Lots of interesting discussion was generated and many good ideas came out of it. By the looks on their faces, the participants felt like they had made good solid contributions to the overall...

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Are you Confusing Motion with Progress?

Graham Birkenhead, February 12 2019

On my journey home over the weekend on a busy highway, I was able to watch the driving style of another driver. We joined the highway together – I noticed him because he was in the wrong lane and squeezed into the on ramp behind me. We slipped into the traffic stream and went on our way. A minute later, his car went flying past me on the right...

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It Sounds Absurd but Don't Motivate your Employees

Graham Birkenhead, June 10 2014

Following on from my blog about the Rock and the Bird, one astute reader asked me about the ‘careful’ way I had written about motivation and inspiration, and so I thought that would be a good point to expand upon for my next blog So, I encourage you ‘not to motivate your employees, don't even try to motivate them’. And why?  Well simply, it’s not...

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